Shipping policy
Shipping Policy
At Ecirette Ireland, we strive to process and dispatch your orders promptly to ensure timely delivery. Below, you’ll find details about our shipping processes, costs, and what to do in case of delayed or incorrect deliveries.
Order Processing and Delivery Timeframes
• Orders Placed Before 11:00 AM (Monday to Friday): Guaranteed same-day dispatch.
• Orders Placed After 11:00 AM: Dispatched the following business day.
• Most shipping couriers do not deliver on Saturdays, Sundays, or Bank Holidays.
• While we aim to deliver orders placed Monday to Thursday within 48 hours, delivery times are subject to the courier’s schedule.
Packaging
Your privacy is important to us. All orders are shipped in unmarked padded envelopes or small boxes for discretion and safety.
Shipping Costs
For Order Values Under €40.00:
• Fastway 48-Hour Express Shipping (Tracked): €3.99
• DPD Overnight Express Shipping (Tracked): €4.99
• An Post Express Packet (Tracked): €3.50
For Order Values Over €40.00:
• Fastway 48-Hour Express Shipping (Tracked): Free
• DPD Overnight Express Shipping (Tracked): Free
• An Post Express Packet (Tracked): Free
Shipping Notes
• Fastway 48-Hour Express Shipping: Fastway endeavors to deliver within 48 hours, but delays may occur.
• DPD Overnight Express Shipping: While DPD aims to provide next-day delivery, delays can happen due to unforeseen circumstances.
Delayed Deliveries
If you have not received your order within 5 working days, please contact us at support@ecirette.ie. Our team will investigate and resolve the issue promptly.
Damaged or Incorrect Goods
If your order arrives damaged or incorrect, please refer to our Refund Policy for instructions on returns and exchanges.
We appreciate your understanding and patience and remain committed to providing a reliable shipping experience. For any further queries, feel free to contact our support team.
